Privacy Policy

1. Introduction

At Villa Tarca, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.villatarca.it, contact us, or stay at our property.

By using our website or submitting personal data, you agree to the terms described below.

2. Data Controller

The data controller responsible for your personal data is:

Villa Tarca
📍 Via alla Chiesa 32, 23823 Colico (LC), Italy
📧 villatarca@gmail.com
📞 +39 339 707 9909

3. Personal Data We Collect

We may collect the following types of personal data:

Contact information: name, surname, email address, and phone number.
Booking details: stay dates, number of guests, payment information (processed securely through third-party booking platforms such as Booking.com or Airbnb, where applicable).
Communication data: information you provide when you contact us via email or form.
Technical data: IP address, browser type, pages visited, and cookies (for analytics and site functionality).

We do not collect sensitive personal data unless required by law (e.g. for guest registration under Italian regulations).

4. Purpose of Data Processing

Your personal data are used exclusively for legitimate purposes, including:

Managing bookings and guest communication.
Providing information and assistance related to your stay.
Complying with legal obligations (e.g. guest registration with public authorities).
Improving our website and guest experience.
Sending relevant updates or offers (only with your explicit consent).

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Contract performance: to manage your booking and stay.
Legal obligation: to comply with hospitality laws and tax regulations.
Legitimate interest: to ensure proper website functioning and improve our services.
Consent: for marketing communications or newsletter subscriptions.

6. Data Sharing and Third Parties

Your personal data may be shared only with trusted third parties when necessary to provide our services, such as:

Booking platforms (e.g., Booking.com, Airbnb).
Payment processors and banks.
Service providers (e.g., cleaning, maintenance, or IT support).
Public authorities, where required by law.

We do not sell or disclose personal data to third parties for commercial purposes.

7. Data Retention

Personal data are stored only for as long as necessary to fulfill the purposes outlined above or as required by law. Booking and guest data are typically retained for up to 10 years to comply with Italian accounting and tourism regulations.

8. Cookies and Tracking

Our website uses cookies to improve navigation and analyze site performance.
You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (available separately on the website).

9. Your Rights

Under the EU GDPR, you have the right to:

Access your personal data.
Request correction or deletion of your data.
Limit or object to data processing.
Withdraw consent at any time (for marketing purposes).
Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

To exercise your rights, please contact us at villatarca@gmail.com.

10. Data Security

We adopt appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. Data transmitted online (e.g. via contact forms) is protected using secure encryption protocols.

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The most recent version will always be available on our website.

Last updated: 30.10.2025

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Villa Tarca
📍 Via alla Chiesa 32, 23823 Colico (LC), Italy
📧 villatarca@gmail.com